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World-Class Medical Care, Anywhere You Need It

We organize medical treatment at the world’s top hospitals and clinics, providing full support throughout your entire journey. From helping you choose the best medical facilities to managing every aspect of your treatment abroad, we ensure a smooth, worry-free experience from start to finish.

Every day, we unite with the world’s leading doctors and scientists, seeking solutions to improve and extend the lives of patients.

Epione Health Solutions is a healthcare facilitation and clinical research consulting organization headquartered in London. Through partnerships with world-renowned medical institutions, we provide patients with access to high-quality treatment programs in Europe, North America, and Asia, regions recognized for their advanced healthcare systems.

Our specialization

Drawing on many years of international clinical experience, we specialize in arranging personalized medical experiences tailored to your specific needs, focusing on a wide array of key medical specialties.

Your trusted path to comprehensive medical solutions

We understand that your diagnosis may be outside our area of expertise. In such cases, we recommend contacting us and relying on our dedicated team. Drawing on our extensive international clinical experience, we provide superior treatment options and personalized care to meet your needs and improve your quality of life.

Destinations

We leverage decades of experience partnering with leading healthcare institutions, many of which are recognized as the world's best hospitals and outstanding research centers.

We exclusively collaborate with hospitals that hold internationally recognized quality accreditations

  • World's best hospitals
  • Outstanding research centers
  • JCI-accredited hospitals
  • ISO-certified hospitals and clinics
All clinics

Bridging innovation and evidence for your well-being

We take a comprehensive, evidence-based approach to healthcare, providing access to treatments in standard medical practice and clinical research. Whether it's finding effective treatment programs abroad or clinical trials in your country, we expand your options and access to cutting-edge treatment modalities.

Clinical trials

Participating in clinical trials provides patients with the opportunity to access potentially groundbreaking treatments that may be more effective than currently available treatments.

We will help you understand the essence of clinical trials and find international programs for your disease in your country of residence.STEP 1.

We will help you understand the essence of clinical trials and find international programs for your disease in your country of residence.

 We will inform you about clinical trials for your disease that are currently recruiting patients or will soon begin recruiting patients.STEP 2.

We will inform you about clinical trials for your disease that are currently recruiting patients or will soon begin recruiting patients.

We will provide you with valuable insights into the clinical trial, including information on the study drug, the phase of the study, and the sponsoring company.STEP 3.

We will provide you with valuable insights into the clinical trial, including information on the study drug, the phase of the study, and the sponsoring company.

 Our team will coordinate with the study site in your country to evaluate your eligibility and arrange a screening visit or a telephone consultation with the clinic.STEP 4.

Our team will coordinate with the study site in your country to evaluate your eligibility and arrange a screening visit or a telephone consultation with the clinic.

Concierge services

Our concierge service is designed to elevate your medical travel experience, ensuring that every aspect is tailored to your specific needs and preferences.

  • Hotels and residences
  • Air and railway tickets
  • Visa support
  • Transfer
  • Medical interpreter
  • Personal assistant

Why do patients trust us?

Expertise in evidence-based medicine

We specialize in evidence-based clinical medicine and successfully implement international cooperation programs for treating patients in well-known clinics around the world.

Outstanding scientific achievements

We firmly believe in the enormous potential of science to improve people's health and quality of life, continually striving to bring the solutions of the future closer to the present.

Innovation-driven approach

We harness cutting-edge therapeutic and surgical techniques to advance the treatment and restoration of human health, ensuring that patients benefit from the latest advancements in medical science.

Patient-centered solutions

Our approach is holistic, prioritizing patient well-being and striving to enhance the quality of life for all individuals we serve.

Testimonials

Almagul
Patient, Kazakhstan

“I was looking for treatment for my husband. He has had a health problem for more than 15 years - liver alveococcosis. He was treated and operated in many countries. This time, local doctors were powerless, and we were forced to look for a doctor abroad. Anna helped us find a clinic and a suitable doctor. We had an online consultation and immediately flew off for treatment. We would like to express our gratitude to Anna for her professionalism, responsiveness, help in all matters, and, most importantly, for recommending the right doctor and clinic.”

Inna Stepanova
Clinical Trial Manager, Bristol-Myers Squibb Pharmaceuticals

"Olga and I had been working together at Odonate Therapeutics for two years. We participated in the development of a new oral taxane program for breast cancer treatment. We were involved in execution of several complex clinical trials of phase I, II and III. I thoroughly enjoyed my time working with Olga and came to know her as a truly valuable asset to our team. Olga is honest, dependable, result-oriented and incredibly hardworking. Olga is a true team player and constantly keeps positive attitude and brings the best out of other team members. Olga has brilliant problem-solving and communicational skills. In her everyday work, Olga has always demonstrated her dedication to patients and their wellbeing and safety was always a priority for her. Her knowledge of GCP standards and expertise in clinical trials will be a huge advantage in the collaboration with Sponsors who consider working with Olga. Without a doubt, I confidently recommend Olga as a trustworthy, highly professional, experienced and reliable business-partner."

Catherine
Patient, Ukraine

“My daughter needed treatment. For many years we could not cope with the problem, because the diagnosis was not correct. We were focusing on Germany, but the budget did not allow it. Thanks to a correct understanding of the situation and experience working with many countries and clinics, Anna helped find the best doctor in Turkey, who was able to quickly operate and restore the child’s health.”

Faye Jamali
Senior Regional Clinical Operations Manager, Bristol-Myers Squibb Pharmaceuticals

“It has been a great pleasure working with Olga on complex early to late phase clinical trials in different therapeutic areas such as oncology and immunology. Olga has a wealth of experience gained by setting up trials in Europe and the rest of the world. Olga’s expertise and knowledge of conducting trials as well as her professionalism and people management skills positively influences and impacts anyone who works or has any interactions with her. Olga continuously demonstrates values such as accountability, sense of urgency, innovation and integrity through all her interactions with her stakeholders. With her extensive knowledge and know-how, she can manage complex projects. Olga is patient focused and her expertise, experience, empathy and sense of urgency would be beneficial for any patient looking for treatment outside of their home country.”

Venera
Patient, Kazakhstan

“Gynaecological cancer, long path to remission. I was looking for treatment abroad and contacted many agencies. But only Anna turned out to be humane and responsive, paying as much attention to my questions as was necessary. She helped me choose from many clinics the best clinic and doctors who performed diagnostics and prescribed effective treatment.”

Ilona Alpatova
Patient, United Kingdom

“I live with my children in a small town in Wales. We planned a trip to London for a spring break. Three days before the trip I had an acute toothache. I saved myself with Ibuprofen and didn’t know what to do. I understood that in London I would receive qualified assistance if I found a good clinic and could make an appointment without waiting in line. But how to do that? It must be said that the situation with the tooth worsened every day. I was desperate. I was recommended to contact Olga and she agreed to help me. Olga signed me up for the clinic appointment, shifting the schedule to a time convenient for me! They helped me, the pain went away completely! I was able to see London in all its beauty! I would like to thank the wonderful, kind and sympathetic Olga for her help! We got to know each other better. And I can say that she is an amazing, deeply decent, smart and honest person!”

Iryna
Patient, Ukraine

“On this day, many important and joyful events and news happened to me! One of the joyful news is that my tumour responded to treatment and is not visible on a mammogram or CT scan! And the second significant event is that I took a photo with Igor Nikolaevich Bondarenko. Igor Nikolaevich is the head of the department of oncology and medical radiology, doctor of medical sciences, professor, oncologist of the highest category, surgeon of the highest category. I can say with complete confidence that he is a man with a capital letter. When he gives explanatory lectures, he gives interviews, conveys to people in every possible way about the features and benefits of treatment and participation in clinical trials in his clinic, his eyes shine with sincere love for his work!... Thank you to everyone, everyone! God bless you with health and well-being!"

Your well-being is paramount to us

We tailor solutions precisely to your unique needs and circumstances. Through partnerships with world-renowned hospitals and medical experts, we ensure unparalleled treatment and care, guiding you towards optimal outcomes during your medical journey abroad.

We effectively implement international collaboration programs, treating patients in leading medical institutions worldwide. Our team includes medical and scientific professionals with over 30 years of combined experience in clinical practice and research aimed at enhancing human health.

Our strategy is focused on discovering effective, science-based solutions that can significantly improve and extend the lives of people around the world.

We stand alongside patients, committing ourselves to conquering serious diseases through high-quality medicine, innovative technologies, and a compassionate approach toward every individual.

Olga Bondarenko, Founder and CEO

FAQ

Treatment in a foreign clinic, often referred to as medical tourism, can have several advantages, depending on the individual's circumstances and the quality of healthcare available in the chosen destination. Here are some potential advantages:


High-quality healthcare. Many countries known for medical tourism have world-class healthcare facilities with state-of-the-art equipment and highly trained medical professionals. Patients may benefit from access to advanced treatments and technologies that might not be available in their home country.


Specialised expertise. Some foreign clinics and hospitals are renowned for their expertise in specific medical fields or procedures. Patients seeking specialized care can find centers with a strong track record in their particular area of need.


Reduced costs. Medical treatments in certain countries can be significantly more affordable than in others due to lower labor and infrastructure costs. Patients can often receive high-quality care at a fraction of the price they might pay in their home country.


Shorter wait times. In some countries, the healthcare system may have shorter wait times for elective surgeries and non-urgent treatments. This can be especially appealing to patients facing long waitlists in their home countries.


Privacy and confidentiality. Seeking treatment abroad can provide a level of privacy and confidentiality that patients may prefer, especially for sensitive medical conditions or elective procedures.


Combining healthcare and travel. Medical tourism allows patients to combine medical treatment with travel and leisure. It can be an opportunity to explore a new destination while receiving medical care.


Access to alternative therapies. Some foreign clinics may offer alternative or complementary therapies that patients are interested in exploring, such as traditional Chinese medicine, Ayurveda, or holistic treatments.


No health insurance barriers. Patients without health insurance or with limited coverage in their home country may find foreign clinics more accessible and affordable.


Availability of experimental treatments. In certain cases, patients may have access to experimental treatments or clinical trials that are not available in their home country.


Recovery in a peaceful environment. Some people prefer to recover from medical procedures in a tranquil and stress-free environment, which can be facilitated by traveling to a foreign clinic.

The cost of medical services abroad can vary significantly depending on several factors, including the country you choose for treatment, the type of medical procedure or service you require, the specific healthcare facility you select, and the level of care needed. Here are some factors to consider when estimating the cost of medical services abroad:


Destination country. The cost of medical services can vary widely from one country to another. Some countries are known for offering high-quality healthcare at a fraction of the cost in other developed nations, while others may be more expensive. Popular medical tourism destinations often offer competitive prices.


Type of procedure. The nature and complexity of the medical procedure or service you require will have a significant impact on the cost. Elective surgeries, such as cosmetic procedures or joint replacements, may have standard pricing, while specialized or complex treatments can be more expensive.


Healthcare facility. The choice of healthcare facility can greatly affect the cost. High-end private hospitals and clinics typically charge more for their services, while public hospitals and smaller facilities may offer more affordable options.


Medical provider. The fees charged by healthcare professionals, including surgeons, anesthesiologists, and other specialists, can vary. Highly experienced and renowned doctors may charge higher fees.


Inpatient vs. outpatient. Whether your treatment requires an inpatient stay or can be done on an outpatient basis can impact the cost. Hospital stays, including accommodation, nursing care, and meals, can add to the overall expenses.


Diagnostic tests and medications. Additional costs may include diagnostic tests, laboratory work, imaging, and prescription medications. These costs can vary depending on the requirements of your treatment.


Pre-operative and post-operative care. Preoperative consultations, medical evaluations, and postoperative follow-up care may incur additional charges.


Travel and accommodation. Don't forget to factor in the cost of travel to and from the destination country, as well as accommodation during your stay. These expenses can vary widely depending on the location and duration of your treatment.


Insurance coverage. Check whether your health insurance covers medical services abroad. If not, you may need to pay out-of-pocket for your treatment.


Currency exchange rates. Exchange rates can impact the cost of medical services if you're paying in a foreign currency.

When seeking medical treatment abroad, you will typically need to provide various medical documents to the healthcare facility and professionals in the destination country. These documents are essential for evaluating your condition, planning your treatment, and ensuring your safety. Here is a list of common medical documents that may be required:


Medical history. A comprehensive medical history is crucial. This includes information about your past and current medical conditions, surgeries, allergies, medications you are taking, and any chronic illnesses.


Recent medical records. Gather recent medical records, including laboratory test results, diagnostic imaging reports (e.g., X-rays, MRI, CT scans), and any other relevant medical reports.


Prescriptions. Provide a list of prescription medications you are currently taking, including the names, dosages, and frequency.


Immunization records. If relevant, include records of vaccinations, especially for travel to countries where certain vaccinations are required or recommended.


Medical insurance information. If you have health insurance coverage that applies to treatment abroad, have your insurance information ready, including policy numbers and contact details for your insurer.


Passport and visa. Ensure your passport is up-to-date, and you have the necessary visa or travel documentation to enter the destination country.


Identification. Carry identification documents, such as a driver's license or national ID, in addition to your passport.


Referral letters. If you were referred to a specific healthcare provider or facility abroad by a medical professional in your home country, provide any referral letters or notes.


Consent forms. Be prepared to sign consent forms for the proposed medical procedures and treatments.


Emergency contacts. Provide contact information for emergency contacts, including family members or friends who can be reached during your stay abroad.


Advanced directives. If you have advanced directives or a living will outlining your healthcare preferences in the event of incapacitation, it's wise to bring copies.


Payment information. Be ready to provide payment information or proof of funds to cover the cost of your medical treatment and related expenses.


Travel itinerary. Share your travel itinerary, including flight details and accommodations, with your healthcare provider and any individuals you designate as emergency contacts.


Interpreter services. If you do not speak the language of the destination country, consider arranging for interpreter services to facilitate communication with healthcare professionals.


Medical travel insurance. If you have purchased medical travel insurance, carry proof of coverage and contact information for the insurance provider.


Power of attorney. Depending on your situation, you may want to consider granting a trusted individual power of attorney to make healthcare decisions on your behalf if you become incapacitated during treatment.


It's essential to communicate with the healthcare facility abroad well in advance of your trip to understand their specific requirements for medical documents and preparations. Some facilities may have online portals or dedicated coordinators who can assist you in gathering the necessary information and documents.


Additionally, ensure that your documents are translated into the language of the destination country if necessary, and consider carrying both physical and digital copies of essential documents to have a backup in case of loss or theft.

When you undergo treatment abroad, it's essential to have a support network in place to assist you throughout the process. Here are several key individuals and resources that can help you when seeking medical treatment abroad:


Family and friends. Trusted family members or friends can provide emotional support and help with various logistics, such as travel arrangements, accommodation, and post-treatment care. They can also serve as advocates on your behalf during medical consultations and treatment.


Medical tourism facilitators. Medical tourism facilitators are organisations or individuals who specialize in assisting patients seeking treatment abroad. They can help you with various aspects of medical travel, including finding the right healthcare providers, arranging appointments, coordinating travel logistics, and providing local support during your stay.


Local contacts. If you have friends or family living in or familiar with the destination country, they can be valuable resources for navigating the local healthcare system, cultural norms, and language barriers. They can also provide emotional support and assistance with day-to-day needs.


Patient advocates. Some medical facilities abroad offer patient advocacy services or assign patient advocates to help you understand your treatment plan, communicate with healthcare professionals, and address any concerns or questions you may have.


Interpreters. If you do not speak the language of the destination country, consider hiring a professional interpreter or translator to facilitate communication with healthcare providers and ensure you fully understand the details of your treatment.


Online communities. Online forums and communities focused on medical tourism or specific health conditions can provide a wealth of information and peer support. You can connect with individuals who have undergone similar experiences and gain insights into the process.


Local support groups. Some destination countries have local support groups for international patients or individuals with specific medical conditions. These groups can provide assistance and camaraderie during your stay.


Embassy or consulate. Contact your home country's embassy or consulate in the destination country. They can offer information on legal and consular services, provide a list of local healthcare facilities, and offer assistance in case of emergencies.


Health insurance provider. If you have medical travel insurance, contact your insurance provider to understand the coverage and services available to you. They can help with claims, coordinate emergency medical evacuation if needed, and provide guidance on finding network providers.


Hospital or clinic staff. The medical staff at the healthcare facility where you're receiving treatment can assist you with medical-related matters, including preoperative and postoperative care, medication management, and addressing any concerns or complications.


Travel agent. If you're booking travel arrangements through a travel agency, they can help with flights, accommodation, and transportation. They may also offer travel insurance options.


Legal and financial advisors. In complex medical cases or when dealing with legal or financial matters related to treatment abroad, consider consulting with legal and financial professionals who specialise in healthcare and international issues.


Building a strong support network and seeking assistance from these resources can make the process of undergoing treatment abroad more manageable and less stressful. It's important to plan ahead, communicate your needs, and stay informed throughout your medical journey to ensure a positive and successful experience.

Maintaining communication with your doctor abroad after returning home is important for ongoing care, follow-up, and to address any questions or concerns that may arise. Here are some steps to help you stay in touch with your international healthcare provider:


Request contact information. Before leaving the foreign healthcare facility, make sure to obtain the contact information of your treating doctor or specialist. This should include their full name, clinic or hospital contact information, and email address if available.


Collect medical records. Ensure you have copies of all relevant medical records, test results, and treatment summaries. These documents can be crucial for your home-country healthcare provider to understand your treatment and progress.


Set up follow-up appointments. If your treatment plan includes follow-up appointments or consultations, schedule these appointments before leaving the foreign healthcare facility. Confirm the date, time, and mode of communication (e.g., video call, phone call).


Exchange contact information. Provide your home country contact information to the international healthcare provider so they can reach out to you if necessary. Include your home address, phone number, and email address.


Understand time zones. Be aware of the time zone difference between your home country and the destination country. This will help you coordinate appointment times.


Preferred communication method. Discuss with your international doctor the preferred method of communication. Some may prefer email, while others may use secure telemedicine platforms or have specific communication channels for international patients.


Consent and privacy. Ensure that you understand and consent to any privacy and data protection regulations when sharing medical information across borders. Secure methods of communication should be used to protect your personal and medical information.


Emergency contact. Ask the international healthcare provider for an emergency contact number or a 24/7 hotline in case you experience any complications or urgent issues related to your treatment.


Language assistance. If there is a language barrier, consider using professional interpreters or translation services during remote consultations to ensure clear communication.


Health insurance. If you have health insurance that covers treatment abroad, inform your insurance provider about your ongoing care and follow-up appointments. They may assist with coordinating care and reimbursement.


Regular follow-up. Attend all scheduled follow-up appointments with your home-country healthcare provider. Share the information and updates you receive from the international provider during these appointments.


Maintain records. Keep organized records of all communication with the international healthcare provider, including appointment dates, summaries of discussions, and any changes in your condition or treatment plan.


Ask questions. Don't hesitate to reach out to your international healthcare provider if you have questions or concerns about your treatment, recovery, or prescribed medications.


Remember that clear and open communication is key to maintaining a successful doctor-patient relationship, even when you are separated by geographic distance. By staying in touch with your international healthcare provider and coordinating with your home-country healthcare team, you can ensure that you receive the necessary follow-up care and support for your medical journey.

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Are you a citizen of Ukraine, located in the UK and in need of medical assistance? Please fill out the online request form or call us. We strive to do our best to help you.

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